Who We Are
About Us
We are passionate about our clients. Our team is dedicated to providing high quality care for our aged and disabled clients that makes their lives better. Our primary focus is on empowerment and helping our clients maintain and improve their independence and autonomy over their care, careers, and quality of life.
Our team also provides culturally specific services to make sure that clients from a diverse range of cultural and ethnic backgrounds have access to the information, home care, and community resources they need to live lives of independent dignity.
opening Hours
- Monday8.00 - 21.00
- Tuesday8.00 - 21.00
- Wednesday8.00 - 21.00
- Thursday8.00 - 21.00
- Friday8.00 - 21.00
- Saturday/Sunday8.00 - 21.00
Our Values
Everything is guided by our seven core values.
Client focused care—All care and administrative decisions are based on what is in the client’s best interest, not what is convenient or easy for our staff. We prioritize client independence and autonomy.
Innovation—We are constantly learning and applying the latest techniques and practices as the needs of our clients and community evolve.
Inclusiveness—We will not exclude any individual from a culturally diverse community. We want to make sure everyone feels welcome and well cared for.
Integrity—We are ethical and respectful in our dealings with clients, their families, and their communities. We honor our commitments and are transparent in our dealings.
- Accountability—We are mindful of the responsibilities we have for our clients and for the communities we work in. When we make a mistake we admit our mistakes and work to resolve the issue.
- Compassion—We understand that home care is not just another job. It is a calling. We treat each client with empathy and work towards understanding their wants and needs.
- Respect—We respect the independence, autonomy, and dignity of all of our clients, their family, and their communities. We listen to client’s wants and needs and we respect their wishes.
Advance service
We Care About you
Because every situation is unique, we work hard to do a thorough intake process to make sure you are matched with the service that is best fit for your needs, benefits, and financial situation. If you have any questions about any of our services please contact us [insert link] and we will get back to you within one business day.
Home Care Packages (HCP)
NDIS- Disability Care Services
Commonwealth Home Support Programme (CHSP)
Private Care
How We Work
- The first step in our process is a detailed intake. We want to make sure we fully understand all of your wants and needs. We want to make sure we understand any specific cultural care preferences. During the intake process we talk to you and your family about your goals and how we can best help you maintain your independence while also making sure you have immediate access to the care you need.
Once we understand what services you need we present you with a care plan. After we have agreed on a care plan we match you with the best team members for your situation and get to work.
We value open communication and regularly check in with you to make sure you are getting the care you need and answer and questions or concerns that you may have.

